Delivery and ordering FAQ's

 

How do I make an order?

Please browse and decide which items you would like to purchase. Pop your chosen designs into your basket along the way. You can amend your order at any time by clicking onto the shopping basket at any point during your selection.

What are your postage costs?

Postage costs are flat rate of £1.10p worldwide for all orders under the value of £15.

Spend over £15 and you will automatically qualify for the FREE postage; a box will appear giving you the options, Select the order over £15 to get your FREE postage.

How long will my order take to arrive?

All items in the UK will be sent via royal mail within 3 working days of payment being received. So please allow 5 working days of placing your order for your items to arrive. You will be notified once your order has been processed and posted by email.

Do you deliver internationally?

Yes, All international postage charges are the same worldwide of £3.00. Your item will be sent via international mail within 3 working days of payment so please allow time for your item to arrive. Please note we cannot be responsible for any customs charges which might be applied to your goods.

I have a discount code, where do I add this?

Please enter the discount code when prompted at checkout, this will atomically be applied to your purchases.

Do I need a PayPal account to pay by credit or debit card?

No, you don't need to have or register for a PayPal account to make purchases. We use PayPal to handle all our payment transactions, so you will be taken through to the PayPal payment page. If you don't have a PayPal account or wish to register for one, please select the second option on the right hand side.

  What is your returns policy?

I hope that you are happy with your purchase. However, you are entitled to a refund within 7 days of receiving your purchase if you are not entirely happy with it. Simply send the item back in its original packaging and once I receive the item back your refund will be credited back to you within 24 hours.

Do your prices include VAT?

I am not yet VAT registered so do not charge VAT. The price you see is the price you pay at checkout.


If you have any questions about any products or experience problems ordering please CONTACT ME and I will get back to you ASAP.